Mission
We listen to our customers within the banking automation and mobile computing industries in order to deliver innovative, highly responsive services that exceed their expectations. By continually developing our global resources and assets we aim to become the supplier of choice with a reputation for value, quality, integrity and dependability.
Values
TestLink excels by adhering strongly to core values:
- People are our strength - we value and encourage their development
- Flexibility - we expect to adapt and adjust to suit our clients' needs and expectations
- Innovation is encouraged across the business - providing unique benefit to our clients
- Responsiveness - we make a promise and keep that promise.
TestLink has a strong ethical environmental policy and is officially certified to the ISO14001 quality standard.
Quality
TestLink Services Limited offers repair and refurbishment of electronic and electromechanical products. TestLink also provides training services and sale of components for banking operations.
We are committed to maintaining our leadership as a provider of quality services for our industry.
Our policy is to continually improve all aspects of the business to ensure our products and services meet our customer’s expectations.
Our goal therefore, is to ensure that we maintain an environment in which every employee is fully committed to producing the highest standard of quality, and that all products and services supplied by TestLink are fully capable of meeting customer requirements.
The requirements of TestLink's quality management system are in accordance with ISO9001:2008. The management team are committed to reviewing the system at least once per year, in addition to the monthly management meetings, in order to continually improve the effectiveness of our quality management system.
Our company objectives are established and reviewed by the management team and communicated to all employees via regular briefings.
Our service credibility has produced confidence within our customers and, although we are always looking for ways to improve and develop our service, repeat business is a key aspect of our trading.
The management team will review this policy on an annual basis to ensure that it continues to reflect the aims and objectives of the Company.
Greg Hughes, Group CEO
July 2014